Managed Service Providers (MSPs) are constantly on the lookout for robust and scalable tools that streamline IT management, improve client satisfaction, and boost operational efficiency. Among the essential tools in their arsenal, Remote Monitoring and Management (RMM) software plays a pivotal role. RMM solutions empower MSPs to monitor, maintain, and automate IT systems across multiple client environments—all from a centralized dashboard.
Choosing the best RMM software is not just about features; it’s about finding a solution that aligns with your business model, scales with your operations, and integrates seamlessly with your existing IT ecosystem. Whether you’re a small MSP looking for an affordable solution or a large firm managing dozens of clients, the right RMM tool can significantly impact your service delivery and profitability.
This article provides a comprehensive guide to the best RMM software for MSPs in 2025. We will highlight top-performing platforms, compare key features, explore pricing models, and help you determine the ideal solution based on your business needs. Our goal is to help you make an informed, strategic decision that supports long-term growth and client satisfaction.
Best RMM Software Platforms for MSPs
1. ConnectWise Automate
ConnectWise Automate remains a top-tier choice for MSPs due to its powerful automation, real-time monitoring, and extensive integration capabilities. It allows MSPs to reduce manual tasks, resolve issues faster, and proactively manage IT environments at scale.
2. NinjaOne (formerly NinjaRMM)
NinjaOne is well-regarded for its user-friendly interface, robust reporting, and seamless patch management. Its lightweight agent and cloud-native design make it an excellent choice for MSPs looking to simplify IT operations without sacrificing control.
3. Atera
Atera combines RMM, PSA (Professional Services Automation), and remote access into a single platform. With its transparent pricing and unlimited devices per technician model, Atera is especially popular among small to mid-sized MSPs seeking affordability and efficiency.
4. N-able RMM (formerly SolarWinds)
N-able RMM provides advanced security features, scalable monitoring, and flexible automation tools. Its built-in antivirus and backup options make it ideal for MSPs aiming to offer comprehensive IT protection to clients.
5. Kaseya VSA
Kaseya VSA is built for MSPs managing complex IT infrastructures. It offers deep automation, powerful scripting, and integrated security. Kaseya is best suited for larger MSPs looking for enterprise-grade features and tight integrations with other IT management tools.
6. Syncro
Syncro merges RMM with PSA, invoicing, and helpdesk support, making it a go-to choice for MSPs who want an all-in-one solution. It’s ideal for small teams that need full control over their operations in a single platform.
7. SuperOps.ai
SuperOps.ai is a newer player but rapidly gaining attention for its modern UI, AI-enhanced features, and smooth onboarding process. It’s ideal for MSPs seeking innovation and agility in their RMM stack.
8. ManageEngine RMM Central
From Zoho’s suite, ManageEngine RMM Central offers robust endpoint monitoring and network management capabilities. It’s a strong choice for MSPs that manage hybrid IT environments and value flexibility.
9. Pulseway
Pulseway offers a highly mobile-focused approach, allowing technicians to monitor and control IT systems directly from mobile devices. It’s perfect for MSPs who need to be responsive on the go.
10. Datto RMM
Datto RMM, part of the Kaseya ecosystem, offers reliable cloud-based monitoring with a focus on scalability and performance. It’s best for MSPs already invested in the Datto suite or seeking a proven, scalable solution.
How to Choose the Right RMM Software for Your MSP
1. Assess Your Business Needs
Evaluate whether you need basic monitoring, advanced automation, or a full PSA integration. Your client base size and IT environment complexity should guide this decision.
2. Consider Integration with Existing Tools
Ensure that the RMM software integrates seamlessly with your existing ticketing system, antivirus software, backup tools, and other platforms you rely on daily.
3. Look for Scalable Pricing Models
Different RMM providers offer varied pricing—per technician, per device, or tiered models. Choose the one that aligns with your growth goals and client acquisition strategy.
4. Test Support and Onboarding
Strong customer support and a smooth onboarding process are crucial, especially for small MSPs that may lack extensive in-house training resources.
5. Prioritize Automation and Customization
Advanced automation and the ability to create custom scripts or alerts can greatly enhance your operational efficiency. Opt for tools that let you build automation workflows tailored to client needs.
RMM software is more than just a monitoring tool—it’s a foundational asset for any successful MSP. The best solutions don’t just provide alerts; they empower technicians to act swiftly, proactively prevent downtime, and deliver superior service experiences. Choosing the right RMM platform can transform your operational model, enhance client satisfaction, and ultimately boost revenue.
As technology evolves, MSPs must adapt by leveraging tools that scale with demand and integrate with modern IT ecosystems. Whether you’re just starting out or looking to upgrade your existing setup, investing in the best RMM software for your MSP is a critical step toward long-term growth and success in the managed services industry.